Frequently Asked Questions
Is it safe to purchase CDs and Songbooks through your website?
Yes, making purchases through this website is 100% safe! We accept all major credit cards and guarantee secure online shopping. Enchanting Music uses the most powerful privacy systems available - much safer than using your credit card in person, by mail, or by phone. Nobody ever sees your credit card info. It is charged, and immediately erased - never stored on our system at all.
Can I still buy your books and CDs without a credit card?
Absolutely. We offer flexible options to purchase the CDs and Songbooks. You can place your order by phone or regular mail.
Click here to print an order form. We accept checks, money orders, international money orders and cash.
When will my CD arrive?
If you live in the U.S. or Canada, your order will usually arrive in 3-5 business days. For international orders, it usually takes about one week.
What happens if my CD arrives damaged in the mail?
Just let us know and we will send you another one immediately. Free of charge.
Can I buy more than one item per order?
Absolutely. On the CD page, there is an option to purchase all 3 CDs for a special price.
How much does it cost to ship the CD?
The checkout page allows you to select USPS, Fedex or UPS. Standard shipping rates are applied.
What is your return policy?
If within 30 days from the date of your order you find yourself not completely satisfied with the "Goddess", "Angels" or "Faeries" CDs, just contact us and we'll refund your purchase. Just return us the CD and we'll send your money back. No questions asked. No additional forms to be filled. A single phone call, fax or e-mail will do!
My question isn't answered on this page. What should I do?
If you have any questions please don't hesitate to contact us. You can send us an e-mail at enchantingmusic@mac.com or call us at (808) 371-2264.
Privacy Policy
Our Privacy Statement
We are highly sensitive to the privacy interests of consumers and believe that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, we have adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:
1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
Questions. If you have questions about this privacy policy, please contact us via email. Thank you.


